Terms of Service

Last updated: October 2026

These Terms of Service ("Terms") govern your use of FreeMode, including freemode.co.za, its subdomains, websites, web applications, mobile applications and related educational services.

By accessing or using FreeMode, you agree to these Terms. If you do not agree with these Terms, you should not use the relevant FreeMode service.

1. About FreeMode

FreeMode is an independent educational platform that provides access to educational information, qualification information, study resources, directories, tools and community features.

FreeMode is not a university, school, government department, examination authority, qualification authority or educational institution unless expressly stated otherwise.

2. FreeMode Services

FreeMode operates a collection of related educational services. These may include qualification information, SAQA-related tools, APS tools, Matric resources, past papers, memos, prospectuses, learnership information, educational directories, study groups, tutor information, NQF information and other educational services.

Services may be added, changed, suspended or discontinued as FreeMode develops.

3. Eligibility and Acceptable Use

You must use FreeMode only for lawful purposes and in accordance with these Terms and applicable laws.

You must not:

• attempt to gain unauthorized access to our systems or accounts;
• interfere with the operation or security of the platform;
• introduce malicious software or harmful code;
• scrape or collect information in a manner that violates applicable law or our reasonable technical restrictions;
• impersonate another person or organisation;
• use the platform for fraud or unlawful activity;
• harass, threaten or abuse other users;
• publish unlawful, defamatory or harmful material;
• upload content that infringes another person's rights;
• attempt to circumvent security or access controls; or
• use FreeMode in a manner that could damage, overload or disrupt the service.

4. Accounts

Some FreeMode services may require an account while others may be available without registration.

Where you create an account, you are responsible for keeping your login credentials secure and for activity occurring through your account.

You must provide accurate information when creating an account and should update information when reasonably necessary.

5. User-Generated Content

Certain FreeMode services may allow users to submit posts, comments, profiles, reviews, resources, tutor information or other content.

You remain responsible for content you submit and must have the necessary rights or permissions to submit and publish it.

You must not submit content that is unlawful, misleading, abusive, defamatory, infringing, fraudulent, malicious or otherwise inappropriate.

6. Public Content

Content submitted through public areas of FreeMode may be visible to other users or visitors and may be indexed by search engines.

Do not publish personal information or confidential information that you do not want to make publicly available.

7. Educational Information

FreeMode aims to provide useful and accurate educational information, but information can change and may contain errors, omissions or outdated material.

This may include qualification information, institutional information, admission requirements, APS information, application deadlines, examination information, past papers, prospectuses, learnership information and other educational information.

Important decisions should always be confirmed with the relevant official institution or authority.

8. SAQA and Qualification Information

SAQA-related information displayed by FreeMode is provided as an independent information and verification service.

FreeMode does not itself award, register, accredit or alter qualifications.

Information relating to qualifications should be confirmed with the relevant official authority where official confirmation is required.

9. Past Papers, Memos and Educational Materials

FreeMode may provide links to, display information about, or make educational materials available for study purposes.

Copyright and other intellectual-property rights in third-party materials remain with their respective owners.

Nothing in these Terms transfers ownership of third-party materials to FreeMode or grants users rights beyond those permitted by the relevant rights holder or applicable law.

Users must not assume that material available through FreeMode may be commercially reproduced, redistributed or republished simply because it can be accessed through the platform.

10. Third-Party Websites

FreeMode may link to external websites operated by universities, government departments, educational organisations and other third parties.

We do not control those websites and are not responsible for their content, availability, policies or practices.

11. Independence and Non-Affiliation

FreeMode is an independent platform.

Unless expressly stated otherwise, FreeMode is not affiliated with, endorsed by, sponsored by or officially connected with:

• South African Qualifications Authority (SAQA);
• Department of Basic Education (DBE);
• Department of Higher Education and Training (DHET);
• South African universities;
• TVET colleges;
• SETA organisations; or
• other government or educational institutions.

12. Availability

We aim to keep FreeMode available and reliable, but we do not guarantee uninterrupted availability.

Services may occasionally be unavailable because of maintenance, technical problems, hosting issues, security incidents, updates or circumstances outside our control.

13. No Professional or Official Advice

Information provided through FreeMode is intended for general educational and informational purposes.

Unless expressly stated otherwise, FreeMode does not provide official admissions decisions, qualification awards, accreditation decisions, examination decisions or other official determinations on behalf of educational authorities or institutions.

14. Limitation of Liability

To the extent permitted by applicable law, FreeMode and its operators shall not be liable for losses or damages arising from reliance on information provided through the platform, interruptions to the service, third-party websites, user-generated content or circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

15. Suspension and Termination

We may suspend or restrict access to an account or service where reasonably necessary to protect FreeMode, its users, the security of the platform or to address violations of these Terms.

16. Changes to These Terms

We may update these Terms when our services, technology or legal requirements change.

The latest version will be published on this page together with the applicable update date.

17. Contact

If you have questions about these Terms or FreeMode services, please contact us using the contact information provided on FreeMode.